Privacy Policy

Introduction

The Connected Parent ("we," "us," or "our") is operated by Tyge Aleksander. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at TheConnectedParent.online, sign up for our email list, or purchase our products and services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

Information We Collect

We collect information you voluntarily provide to us, including:

• Contact information — your name and email address when you subscribe to our list, download a free resource, or purchase a product.
• Purchase information — billing details and transaction data when you make a purchase, processed securely through our payment processor.
• Communications — any messages or replies you send to us via email.

We also collect certain information automatically when you visit our website:

• Usage data — pages visited, time spent on pages, links clicked, referring URLs.
• Device data — browser type, operating system, IP address, and device identifiers.
• Cookies — small data files placed on your device to improve functionality and analyse traffic. You can disable cookies in your browser settings, though some features may not function as intended.

How We Use Your Information

We use the information we collect for the following purposes:

• To deliver the products, resources, and services you have requested.
• To send you our email newsletter and educational content, if you have subscribed.
• To send transactional emails related to your purchases.
• To improve our website, products, and services based on your usage patterns.
• To respond to your enquiries and provide customer support.
• To comply with legal obligations.

Email Communications

When you subscribe to our email list or purchase a product, you will receive emails from us. These may include welcome sequences, educational content, product announcements, and promotional offers. Every email we send includes an unsubscribe link. You may opt out at any time and we will remove you from marketing communications promptly. Transactional emails related to purchases you have made may continue regardless of marketing preferences.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, including:

• GoHighLevel — our CRM and email marketing platform, used to manage subscriber lists and automate communications.
• Stripe — our payment processor. We do not store your payment card information; it is handled directly and securely by Stripe.
• Google Analytics — used to analyse website traffic. Data collected is anonymised and aggregated.

These service providers are contractually obligated to use your information only as necessary to provide their services to us, and are not permitted to use it for their own purposes.

We may also disclose your information if required to do so by law or in response to a valid legal request.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. You may request deletion of your data at any time by contacting us at the address below.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate data.
• The right to request deletion of your data.
• The right to withdraw consent for marketing communications at any time.
• The right to data portability (where applicable under GDPR).
• The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details below.

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from anyone under the age of 16. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: